Session types, picking slots, timezones, trials, rescheduling, cancellations, and no-shows.
What session types can I book?
1-on-1 consultations, subscriptions, classes, and webinars — how they differ.
How do I pick slots? Why must sessions be consecutive?
Selecting slots, the consecutive-slot rule, and what “slot no longer available” means.
How do timezones work when booking?
Scheduling timezone vs display timezone, and avoiding timezone mix-ups.
How do I reschedule a session?
The one free reschedule, expert proposals, auto-confirmation, and withdrawing requests.
Cancellations, refunds by session type, and no-shows
Refund percentages and deadlines, the cancellation preview, and what happens on a no-show.
Still stuck?
We acknowledge all requests within 24 hours. Familiarise support will never ask for your OTP, UPI PIN, card CVV, or screen-sharing access.
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