Verification, availability and pricing, booking requests, payouts, and reviews.
How do I become an expert? What if verification is rejected?
Verification documents, review, and how to resubmit after rejection.
How do I set availability and prices?
Weekly vs custom slots, pricing, and what narrowing availability does.
How do I handle booking requests?
Approve, reject, or allocate slots — and what rejection triggers.
When and how do I get paid?
Weekly Monday batches, holds, bank setup, TDS, and bank-return errors.
How do reviews and private feedback work? Can I reply?
Public reviews vs private 1–5 ratings, replies, and low-score handling.
How do I set up my expert profile?
Your expertise, headline, background, and credentials — and where each one lives.
How do I create, publish, and duplicate offerings?
The four offering types, drafts, publishing, duplicating, archiving, and deleting.
How do trial sessions work?
Offering a trial on a subscription, answering trial requests, and what happens after.
How do collaborations and revenue sharing work?
Co-delivering webinars and classes with other experts, their roles, and how revenue is split.
How do I review documents learners share with me?
The Documents page, review statuses, and sending a response document.
Still stuck?
We acknowledge all requests within 24 hours. Familiarise support will never ask for your OTP, UPI PIN, card CVV, or screen-sharing access.
Contact support