Sponsorship models, wallet and invoice billing, members and roles, SSO.
Sponsor vs host vs hybrid — which model fits us?
Buyer, provider, and hybrid roles; credit pools vs licensed seats.
How do org wallet, invoices, and overages work?
Wallet top-ups, invoice terms, low-balance and overdue alerts, overages.
How do invites, roles, and verification work?
Invite tokens, owner vs billing admin, and the verification lifecycle.
How do we set up OIDC SSO?
Domain claims and OIDC provider setup.
Org support queues, activity, and data retention
Sponsorship billing disputes, admin visibility, recording and chat retention.
Still stuck?
We acknowledge all requests within 24 hours. Familiarise support will never ask for your OTP, UPI PIN, card CVV, or screen-sharing access.
Contact support