My call dropped — how do I rejoin?
Updated September 2026
Rejoin, don't panic
Brief drops reconnect automatically. If you see a Rejoin option, choose it — your previous microphone and camera state is restored, and the camera is never forced on. A persistent “you are offline” message means your own connection is down: check Wi-Fi or mobile data first.
If you cannot get back in
Refresh the meeting page once, then rejoin from My Bookings. If the session ended while you were away, attendance records still show your partial presence, which support can verify for refund or reschedule decisions.
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Still need help?
Contact us — we acknowledge all requests within 24 hours. For payment or refund questions, the Cancellation & Refund Policy governs. Familiarise support will never ask for your OTP, UPI PIN, card CVV, or screen-sharing access.
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